value added services Cleveland warehousing

Advantages of Cleveland Warehouse Value Added Services

Savvy business operators are consistently looking for ways to streamline supply chains, get greater value for their products/services, and maximize customer satisfaction. Many have discovered they can reap these rewards when they take advantage of our Cleveland warehouse value added services.

You’ve probably seen the term “value added service” tossed around while only having a vague notion of what it is or how it relates to warehousing and distribution. In short, value added services are those that bring additional value to the end user.

These can be tailored to the specific customer’s needs, and go above and beyond the basic storage and distribution functions typically expected of a warehousing partner. This is key because every customer’s goods and operational model are unique. Warehouses that offer a broad range of value added service options are best equipped to configure the optimal combination of add-ons that are going to reduce supply chain hiccups and related costs.

Examples of Popular Warehouse Value Added Services

Some examples of value added services commonly sought by our Northeast Ohio warehouse customers:

Cleveland 3PL

Minimize Midwest Freight Fraud by Working With Trusted Cleveland 3PL

Freight fraud has become a real problem – here in the Midwest and beyond. One of the best ways to combat cargo scams and freight fraud is by working with a trusted Cleveland 3PL provider – one with a strong reputation and real-time supply chain transparency.

Cargo theft, identity theft, and unauthorized re-brokering (or double brokering) are all on the rise.

A recent survey reported by Transport Topics revealed a 20 percent increase in U.S. cargo thefts last year, amounting to fourth quarter losses in excess of $220 million. There was also a 400 percent increase in double-brokering complaints the second half of the year compared to the first.

What is Freight Fraud?

In most cases, freight fraud involves scammers tapping into load board technology, posing as legit carriers, and gaining access to loads with little suspicion until it’s too late.

Typically, freight brokers are responsible for facilitating shipments by matching freight loads that need to be picked up/delivered with truckers who are available to do the job. A double broker is someone who uses a phony identity to post an online bid for those loads. The shipper (who owns the freight) will pay that company. The scammer then re-posts the load in that or another online forum. A legitimate trucker or broker sees it and agrees to handle the shipping. By the time the original shipper and legitimate trucker/broker release what’s happened, the funds have already been diverted to the double-broker – who’s long-gone.

Among the greatest targets/weakest links according to DAT analytics:

  • Major ports.
  • Highway rest stops.
  • Long distance deliveries.
  • Weekend deliveries.
  • Electronics, beverages/food, apparel, and pharmaceuticals.

Nearly 8 in 10 brokers surveyed had lost at least some time last year working to resolve fraud-related issues. More than 6 in 10 had a direct dip in productivity as a result, and nearly a quarter had to cope with some type of legal fall-out.

Is This a New Issue?

As Cleveland 3PL providers, we recognize that freight fraud isn’t an entirely new problem in the Midwest trucking industry. It’s been a nagging issue for decades.

However, the reason it’s grabbing headlines lately is because it’s snowballed over the last couple of years as the task of matching loads to trucks has migrated online – leading to steep competition for shipments and (unfortunately) less-than-thorough background checks on the companies doing business on these platforms.

These trucking network middlemen impersonators have gotten more tech savvy than ever, and it’s a serious issue that chips away at time, resources, money, and customer satisfaction.

Although double brokering violates federal law, enforcement tends to be less than robust.

Lower Cleveland trucking rates is a chance for companies to streamline their supply chains.

Use Falling Cleveland Trucking Rates to Boost Supply Chain Efficiencies

In the trucking world, the ebb and flow of trucking rates is a certainty in the same way as the tide. It’s just that the particulars aren’t nearly so predictable.

Currently, Cleveland trucking rates are at an exceedingly low rate. This has more than a few carriers concerned, and The Wall Street Journal went so far as to call the current situation a “trucking recession” that may be a warning of bigger problems for the economy. While we’re of course monitoring the situation closely, you don’t last this long in logistics without recognizing that demand and supply are always in flux – and smart shippers and carriers use these lulls as opportunities to improve supply chain efficiencies.

As Northeast Ohio third-party logistics providers offering trucking, warehousing, distribution, packing/kitting/labeling, and CFS services, we are fully aware that demand for on-hire (spot rate) trucks – alongside diesel prices – has been falling for more than a year.

Zoom in, and see that spot market rates in particular have nose-dived – down 77 percent between early 2022 and March 2023, according to the American Trucking Associations. (For those who aren’t familiar, spot market rates are what companies use when they’re booking a one-off truck transport of goods or when their need exceeds their regular contracted capacity.)

But this wasn’t a huge surprise. It was predicted by DAT analytics in 2021 – though in fairness, the downturn ended up being about 15 percent larger than anticipated. However, that led DAT to predict that spot rates are likely about as low as they’re going to get, so we may see them start to increase again by the end of the year.

Cleveland trucking rates

In the meantime, that means it’s a shippers’ market. Our clients can take advantage of this moment to improve supply chain efficiencies in a number of ways. These include:

  • Investment in improved operations. Getting your goods where they need to go is often a sizable expense for a lot of firms. Falling trucking rates translates to overall lower transportation costs for shippers. Those savings can be socked away for now, or they can be invested in other aspects of your operations that could use some attention – technology, labor, third-party warehousing, contracted inventory management, etc.
  • Boosted capacity. The lower the trucking rates, the greater the capacity for shippers to move goods. For companies whose goods are non-perishable, they may choose to move goods now and store them closer to the last-mile delivery site before truck rates start to climb again (which, inevitably, they will).
  • Negotiate lower rates. As longtime providers of Cleveland trucking services, we pride ourselves on always offering competitive rates for our valued customers. But we also recognize that trucking rate declines open the door for possible rate negotiations, particularly for spot market clients and companies whose contracts are nearly up. They might ask for faster delivery times, cargo tracking, and improved communication as part of the deal. Manufacturers and shippers can reach out to us at any point to make certain they’re getting the best possible rate for the services they need.
  • Better reliability and faster deliveries. When you lock in higher capacity at lower rates, you can ensure delivery deadlines are met more consistently – leading to better customer satisfaction, brand loyalty, and competitive advantage.

The reality is that trucking – as a transportation mode – isn’t going anywhere anytime soon. It may evolve, costs may rise and fall, need will fluctuate – but it’s here to stay. It’s the current trucking rates that won’t hold steady forever. That’s why we urge existing and prospective clients to capitalize on the current rates while they can.

For more information on Trucking Services in Cleveland and throughout Northeast Ohio, you can reach On Time Delivery & Warehouse by calling (440) 826-4630 or by sending us an email.

Additional Resources:

ATA American Trucking Trends 2022, American Trucking Associations

More Blog Entries:

7 Tips to Picking the Best Cleveland Trucking Service for Your Business, March 30, 2023, Cleveland Trucking Companies Blog

Cleveland freight forwarding team

What is a Freight Forwarder, and How Do I Know if I Need One?

A freight forwarder is a middleman or intermediary between a shipper and various transportation services such as carriers, airlines, and trucking companies. The central role of a freight forwarder is to organize and transport the movement of goods from Point A to Point Z through various modes of transport.

As a longtime Cleveland freight forwarder and CFS (container freight station), we recognize that the management of logistical tasks – including documentation, customs clearance, and warehousing – is often most efficiently conducted by a dedicated 3PL (third-party logistics) operator. Freight forwarders work out deals between carriers and secure the best possible rates based on the volume and type of goods being shipped. As part of our Northeast Ohio freight forwarding operations, On Time Delivery & Warehouse serves as a bridge between shippers and carriers to ensure our clients land the most efficient, cost-effective shipping solution.

How Do I Know If I Need a Freight Forwarder?

Although overall supply chain logjams have begun to ease a bit in the first quarter of 2023, companies that rely on intermodal supply chains are still turning to underutilized air terminals and sea ports throughout the country – with Cleveland, Cincinnati, and Toledo among those.

As a CFS and freight forwarder, we help our business-to-business customers with consolidation/deconsolidation of import/export freight, less-than-container loads, full container loads, product segregation, block-and-brace services, stack-and-wrap services, heavy and oversized unloading and loading, customs bonded warehousing and CFS warehousing.

Some general indicators that your operation has graduated to the level of needing a freight forwarder to handle your regular shipments:

  • International shipping. If part of your operation requires import/export of goods across international borders, a freight forwarder can be incredibly useful. We have specialized knowledge and expertise when it comes to navigating complex document requirements and customs regulations.
  • Complex logistics. If your shipments necessitate multiple modes of transport (land, air, sea, rail, etc.), working with an Ohio 3PL freight forwarder can help to simplify those logistics and effectively coordinate all the different service providers and carriers needed to move your goods.
  • Heavy or oversized cargo. If your shipments contain heavy or oversized items that require some type of special permits or handling equipment, you can partner with a freight forwarder who can help arrange all the needed permits and equipment.
  • Limited resources. Moving goods around the globe takes time, resources, and no small amount of supply chain logistics expertise. If you hire a freight forwarder to help you with these duties, you are able to turn your focus to core business operations.

It’s worth noting that an increasing number of companies (likely including at least some of your competitors) are utilizing freight forwarding services. The market for freight forwarding has grown exponentially in recent years, thanks to increasing urbanization, online shipping, and the proliferation/advancement of smartphone technologies in emerging regions. North America currently has the largest global freight forwarding market, with a 37 percent share of the market revenue as of last year. The industry’s total value is estimated to reach $285 billion by 2030.

What Questions Should I Ask a Prospective Freight Forwarding Partner?

If you’re considering hiring a freight forwarding company to help with your shipping, some things about which you may need more information to make a smart choice:

  • How many years of experience does your operation have in the freight forwarding sector?
  • Are there certain countries or regions that you specialize in for shipping?
  • What modes of transportation do you offer? (Air? Land/Truck? Land/Rail? Sea?)
  • Are you able to provide previous client references?
  • Does your firm offer cargo insurance?
  • What’s the process for shipment status tracking and updating?
  • What are your base rates? Are there any additional fees? Are there any ways clients can help keep costs down?
  • What’s your estimated transit time for shipments of my size/type/quantity? How do you handle deliveries?
  • How does your firm handle problems with delays, lost/damaged goods, or disputes?

Anyone considering our Cleveland freight forwarding or CFS services can reach out to On Time Delivery & Warehouse to Request a Quote today!

For information on our Northeast Ohio freight forwarding, Contact On Time Delivery & Warehouse by calling (440) 826-4630 or send us an email.

Additional Resources:

Freight Facts and Figures, Bureau of Transportation Statistics

More Blog Entries:

Our Cleveland Container Freight Station Helps Customers Brace for Disruptions, March 15, 2023, Cleveland Freight Forwarding Services Blog

Choosing a Cleveland trucking company

7 Tips to Picking the Best Cleveland Trucking Service for Your Business

Just as no two business operations are exactly the same, there is no one-size-fits-all answer when it comes to the best Cleveland trucking service that’s going to meet everyone’s needs and price point. That said, there are some common considerations that just about every company should weigh before deciding which trucking & delivery service to hire for contract transport services.

Whether your business is domestic or global, it’s fairly certain strategic freight transport plays at least some role in your success. Service industries rely on the tools and products they need to get the job done. Manufacturers need to move products fast to meet ever-increasing customer demand.

The transportation industry is what makes it all possible. Trucking moves nearly three-fourths of all tonnage carried by all domestic freight transport.

The American Trucking Associations (ATA) reports the for-hire truck tonnage index has risen nearly 3 percent just over the last 3 months, and has steadily grown each month since last year. (The index is a measure of gross tonnage of freight transported by U.S. motor carriers in any given month.) The ATA estimate that as overinflated stocks begin to dissipate, freight volumes will likely even out a bit – possibly in summer.

In the meantime, that means any Cleveland trucking service you contact is likely to be in high-demand, so you may see higher-than-average prices – something to take into account as you’re weighing your transportation needs – whether that’s LTL trucking, long-haul interstate transport, or last-mile delivery.

If you choose a 3PL trucking company, they may be able to help you identify savings with more streamlined logistics that could help offset some of these costs.

best Cleveland trucking company

Still, given that trucking services may still be a significant expense for your firm, here are 7 tips to help you make an informed choice:

  1. Safety Record. Safety should be your top priority when selecting a trucking company. Increasing demands for same-day and next-day deliveries unfortunately have some operators cutting costs by purchasing run-down equipment, failing to maintain equipment, or pressing drivers to work longer than they legally should. Such practices are incredibly dangerous – a risk not only to your bottom line, but the drivers and others with whom they share the road. Look for a trucking provider with a strong safety record and a commitment to maintaining safe driving practices.
  2. Reputation. Check the truck company’s experience as well as their reputation online by reading customer reviews, asking for references, or checking their ratings on the Better Business Bureau (BBB). Also, ask about driver turnover. Trucking is hard work – between the long hours, stress of traffic, and time away from family (for long-haul truckers). So it’s not surprising that turnover rates of truck drivers is generally higher than in most professions. However, a Cleveland trucking company that cares about its workers will foster a strong culture of caring and fair compensation. This translates to drivers who are more experienced and safer – and service that’s ultimately better.
  3. Equipment Quality and Maintenance. The condition and age of the company’s equipment can significantly affect the quality of service they provide. Run-down fleets compromise safety, as well as your goods and deadlines. Look for a trucking business that prioritizes well-maintained and up-to-date equipment.
  4. Type of Freight and Freight Routes. Some operations are searching for basic trucking services, while others need trucks to transport their goods to shipping yards or airports -which means they need a freight transport company. Some need local, last-mile deliveries, while others need cross-country transport. This is going to be a factor in which Northeast Ohio trucking company you settle on. Not every firm offers the exact same services or routes.
  5. Pricing. Many factors go into trucking service pricing, and of course you want to lock in the best rate possible. As mentioned before, having a package deal with third-party logistics services and/or warehousing may help you save time and money that can offset some of your transportation budget investment. Identify a Cleveland trucking service that offers competitive pricing for the services you need without compromising on quality. Be wary of companies that offer extremely low rates – particularly with trucking services currently in such high demand. It’s an almost sure sign they may be cutting corners or using unsafe practices.
  6. Customer Service. Good customer service is essential when it comes to trucking. How reliable and responsive is the company? What sort of transparency do they have to allow for real time monitoring of deliveries? Look for a company that has a reputation for being responsive and easy to work with. Check their online reviews, testimonials, and referrals.
  7. Insurance. Ensure that the trucking company has adequate insurance coverage – and review the terms of what they cover (and what they do not) carefully before agreeing to a contract.

If you have additional questions or concerns, we’re ready to discuss them. We’re committed to giving our clients straight answers and fair deals on all trucking services. Contact us today or request a quote!

For more information on Ohio Trucking Services in Cleveland and throughout Northeast Ohio, you can reach On Time Delivery & Warehouse by calling (440) 826-4630 or by sending us an email.

Additional Resources:

ATA American Trucking Trends 2022, American Trucking Associations

More Blog Entries:

Cleveland 3PL Trucking & Transportation Services Can Reduce Your Liability Risks, Feb. 28, 2023, Northeast Ohio Trucking Service Blog

Cleveland container freight station

Our Cleveland Container Freight Station Helps Customers Brace for Disruptions

As a reliable, longtime Cleveland container freight station service provider, we recognize the last few years have been rocky for containerized logistics in general. COVID-19 led to a boom in containerized consumer goods demand, but this set off a wave of congestion, price irregularities, and severely restricted capacity.

Although many markets and supply chains have since stabilized, it’s important to remember that major disruptions are not the exception; more often than not, they’re the norm. There are always going to be labor strikes, natural disasters, canal blockages, sudden financial collapses, cyber attacks, political constraints, and war. And even though supply chain bottlenecks aren’t reaching the heights they did in 2020 and 2021, they still occur – sometimes without much warning. Even low-probability impacts like cyberattacks might not seem likely – but neither did a global pandemic. And many of those low-probability events are anticipated to be high-impact incidents.

Whereas container schedule delays have doubled globally, they have increased six-fold in North America, according to logistics researcher McKinsey & Company.

Working with a dedicated 3PL Cleveland container freight station partner can help companies better prepare for these sudden supply chain shifts. As third-party logistics providers who manage container freight for a broad range of customers, we have the sophisticated systems (warehouse management and transportation management) to help our clients navigate these issues in real time.

Cleveland Port Increasingly Central to More Flexible Supply Chains

A container freight station, also known as a CFS, serves as a centralized location for importers and exporters trying to receive and send shipments for their operations. Cleveland CFS operations especially have been in high demand when shipping logjams clog coastal ports.

The Port of Cleveland – one of the largest ports on the Great Lakes – has been open to import of shipping containers for nearly a decade, but still only uses about 6 percent of its full capacity as of last year. That’s changing though, for two reasons. The first is that in times of high traffic and major disruptions, containers on the East and West coasts may sit idle for days waiting to be unloaded. But there’s also the growing recognition of Cleveland’s status as a prime gateway to major Midwest markets in Chicago, Pittsburgh, Indianapolis, Detroit, Columbus, and Cincinnati. It connects 50 percent of households, manufacturers, and businesses within an 8-hour drive of the port.

Cleveland 3PL trucking

Cleveland 3PL Trucking & Transportation Services Can Reduce Your Liability Risks

Many U.S. industries are subject to some type of regulation and risk – but few so much as the trucking industry. As trusted providers of Cleveland 3PL trucking & transportation services, we’re closely familiar with the extensive and constantly-evolving government rules and oversight. We’ve already invested in the necessary insurance coverage, as well as the materials, training, and policy development required to meet the high bar for best industry safety practices.

Many clients that contract with a Cleveland 3PL trucking company for transportation and distribution services recognize that not only do they save money, they’re also reducing their risk. When a Northeast Ohio trucking firm is committed to meticulously following local, state, and federal laws, it not only reduces the risk of fines, delays, and accidents, it also improves odds that insurance will pick up the tab if there is an incident.

That’s always been on the list of concerns, of course. But in recent years, both truck accident rates and insurance premiums have risen sharply. According to the non-profit American Transportation Research Institute, high-dollar truck crash settlements and inflation are the primary drivers in soaring truck insurance rates. The cost has gotten so high that some companies are going so far as to reduce their insurance coverage – which means they’re on the hook for substantial sums if there is an accident. But even as their risk of liability exposure and out-of-pocket incident costs rose, there’s still less money for qualified drivers, training, and equipment/technology investments – all of which just further exacerbates road hazard risks.

To be clear: Cleveland 3PL trucking & transportation providers aren’t necessarily going to be the sole insurance carrier in your contract arrangement. It’s critically important to review all details line-by-line in any partnership agreement you sign. But streamlined, flexible supply chains, well-maintained truck fleets, and experienced drivers are all measures we take that in turn reduce our clients’ monetary, product, and safety risks.

Cleveland 3PL trucking & transportation

New Trucking Laws on the Horizon in 2023

The federal government agency primarily responsible for overseeing the trucking industry is the U.S. Federal Motor Carrier Safety Administration (FMCSA), a division of the U.S. Department of Transportation. The FMCSA is charged with enforcing trucking industry rules – including driver qualifications and hours of service, load size and weight restrictions, and labeling/delivery requirements for hazardous materials.

Beyond federal rules, some states – and even some cities – have their own trucking laws and requirements. For instance, in Ohio, the Public Utilities Commission is the agency responsible for overseeing trucking and transportation networks. State-level trucking rules have been known to tighten or relax depending on things like fuel and driver shortages. Whichever transportation services partner you choose should be in full compliance with ALL local, state, and federal regulations.

Some of the federal-level trucking laws and regulatory changes Cleveland 3PL trucking & transportation service providers are anticipating will be introduced (if not passed) this year include:

  • Mandatory truck speed limiters. It’s a controversial topic, but federal authorities are expected to propose a rule this year that would phase in electronic devices that would be affixed to engines to cap truck speeds. It’s fiercely contested by trucking companies – smaller operators, especially. Some argue that arbitrarily capping the speed of trucks will lead to more potentially dangerous interactions with passenger vehicles. However, it’s worth noting that long-haul truckers are paid by the mile – not the hour – so it’s likely finances have at least something to do with the opposition. The Cullum Owings Large Truck Safe Operating Speed Act (if passed) would limit truck speed limits to 65 mph. It would also require the National Highway Traffic Safety Administration to implement regulations requiring new commercial vehicles weighing 26,000 pounds or more to set standards for speed-limiting tech, automatic braking systems, and truck crash mitigation.
  • Alterations for Hours of Service (HOS). This has been an ongoing point of contention between regulators and trucking companies. HOS refers to the number of hours a truck driver can lawfully work. They were passed for good reason: Pressing tired drivers to meet deadlines by powering through fatigue while operating massive steel machines on roads shared with other motorists is inherently unsafe. However, federal regulators eased HOS regulations somewhat during the pandemic, when supply chain issues and driver shortages meant critical goods were being significantly delayed. But it’s likely those rules will once again be tightened in 2023.
  • Automatic emergency braking devices. At some point, these are likely to become mandatory for heavier trucks. However at this point, Congress has simply directed the NHTSA to prioritize research on their benefit and the practicality of mandating them.
  • Driver safety fitness rulemaking. The FMCSA is working on a process that would better identify and remove the drivers and motor carriers that are unfit. It’s a revision of the 2016 FMCSA standards. As it stands, there are three ways a carrier can be deemed unfit: Failure of two or more behavior analysis/safety improvement categories (known as BASICs); Having enough violations of critical/acute regulations (as identified through an investigation) that would result in a failure of 2+ BASICs; Failure of two or more BASICs as identified through on-road safety data/monitors and investigation results.

This is not an exhaustive list of upcoming trucking legislation to watch, but it illustrates the fact that there are constant changes regulation. Working with a Cleveland 3PL trucking and transportation firm can help alleviate some of the pressure to be on top of these evolutions.

If you have questions or are interested in obtaining a quote, we can help.

For information on Ohio Trucking Services in Cleveland and throughout Northeast Ohio, Contact On Time Delivery & Warehouse by calling (440) 826-4630 or send us an email.

More Blog Entries:

ATA American Trucking Trends 2022, Oct. 17, 2022, American Trucking Association

More Blog Entries:

Reducing Cleveland Trucking Turnaround Times, Dock Delays, and Detention, Jan. 15, 2023, Ohio Trucking Blog

Cleveland warehouse & distribution center

Increasing Modernization of Cleveland Warehouse & Distribution Centers Make 3PL Partners a Smart Option

Ever-climbing customer expectations, higher-cost goods, and supply chain snarls have made efficiency in warehousing an imperative. In 2018, there were approximately 8,000 private warehouses in the U.S. Now, there are 22,000, according to the U.S. Bureau of Labor Statistics. As the demand for Cleveland warehouse & distribution services has ballooned, it’s become incumbent upon those operating them to work smarter – not harder. This is where warehouse modernization is taking a front seat.

As an established Cleveland warehouse & distribution center with 30+ years of experience, we know that evolution and modernization is the key to staying competitive. Our core values of prioritizing quality customer service and superior facilities have never waivered. But delivering that requires that we keep a finger on the pulse beat of the latest logistics and warehousing technology – and invest in onboarding them where it makes good sense to do so.

In a U.S. warehouse landscape analysis by Zebra Technologies, a company that makes marking, tracking, and computer technologies, 80 percent of warehouse operational decision-makers say they’ll need to adopt new technology over the next five years to stay competitive. Roughly 85 percent say they’re likely to see an increase in shipping volumes, and thus are going to need to invest in better returns handling – which requires more space, more staff, and more efficient technology.

Constantly-progressing warehousing & distribution tech is one reason third-party logistics (3PL) warehousing partners tend to exceed the performance of other businesses trying to manage it all in-house. Even those with capacity to allocate the time, space, and adequate staffing to these services should also consider how regularly these systems and operations require updates and replacements. You get everything set up – only to find within 3-6 months that some new technology has flipped the script. Suddenly, some new equipment and training is necessary to keep pace.

But when the core operations of a company ARE warehousing and distribution, clients of those firms get the benefit of that expertise in identifying problems faster and devoting more time and resources to ensuring all practices, technology, and training is up-to-date.

Fast-Tracked Digital Updates in Cleveland Warehouse & Distribution Operations

Warehousing – and supply chains overall – have always been dynamic. In these worlds, adaptability is survival.

These past few years though, what’s been unique is the frenetic pace at which change has been happening. The pandemic revealed how complex and fragile some supply chains are, and the need to invest in competitive resilience. Part of that includes ensuring the warehousing and distribution services you’re using are operating at prime transparency and efficiency.

Among the warehouse tech solutions on the horizon with significant potential:

  • Data and visibility applications. Historically, most supply chains were sort of a simple, top-down business model. That is, the order’s origin, “in-stock” status, and estimated shipping time were the only bits of information readily available. But that’s not good enough anymore. There is a baseline expectation that warehouses have the sort of visibility that will allow for live tracking of products and goods in the warehouse and through the distribution process. These include things like Bluetooth tags, camera sensors, and radio-frequency identification (RFID). It’s smart because greater transparency in the supply chain allows issues to be quickly spotted and effectively addressed. New technologies allowing for improved warehouse visibility are being rolled out practically every year. That’s not to say they need to be updated annually, but warehouses need to ensure the software they’re using is reliable and allows their clients to stay competitive.
  • Improved track & trace tech. These applications are already utilized by high-volume industries, such as apparel. It’s gotten to the point where a postage stamp-sized tracker can be used to track products from start to finish – and at any location within a warehouse. We’re going to see industries like produce, pharmaceuticals, and metals (those relying on strict temperature and environmental controls).
  • AI technology. Artificial intelligence (AI) is fast becoming more complex, advanced, and impressive. It has such a broad range of possible applications – but many warehouses are somewhat hesitant. But there are some programs that use AI that can be extremely helpful with visibility deficits – particularly flagging issues and inefficiencies in real time and formulating solutions.

If you have questions about the type of warehousing and distribution technology we utilize and how we can use it to meet your operational needs, give us a call or send an email!

For information on Warehousing, Inventory Management, Fulfillment, Distribution, and Trucking Services in Cleveland, Contact On Time Delivery & Warehouse by calling (440) 826-4630 or send us an email.

Additional Resources:

Bringing Warehouses Of The Past Into The Future, Nov. 11, 2022, By Lior Elazary, Forbes Business Council, Forbes Magazine

More Blog Entries:

Perks of Using a 3PL Cleveland Fulfillment Center to Move Your Goods, Jan. 27, 2022, Cleveland Warehousing & Distribution Blog

3PL Cleveland fulfillment center

Perks of Using a 3PL Cleveland Fulfillment Center to Move Your Goods

Virtually any company that relies on e-commerce can benefit from 3PL fulfillment services. Some of the most popular Cleveland fulfillment center services that we offer at On Time Delivery & Warehouse are bundling, warehousing, picking and packing, kitting, labeling, product coding & repacking, shipping (including same day shipping), inventory management, customs & import guidance, and logistics solutions.

Outsourced fulfillment services make the most sense for companies that:

  • Lack internal resources to ensure consistently robust warehousing capabilities.
  • Have minimal inventory management potential.
  • Don’t have enough time or staff to dedicate to shipping and distribution.

According to analysis by Grand View Research, the market value of global e-commerce fulfillment services is estimated to have a compound annual growth rate of nearly 10 percent between now and 2030. That means it’s likely no matter what your field, a growing number of competitors will begin more fully appreciating the benefits of partnering with a third-party Cleveland fulfillment center to provide key services.

How Do Cleveland Fulfillment Center Partnerships Work?

When it comes to logistics and managing supply chains, even smaller operations may have complexities that can impact how fast orders are delivered to the end customer – and in what condition. There are often many puzzle pieces that need to fit together just right to ensure the desired outcome and timeline.

At the center of that puzzle is often the fulfillment center.

Fulfillment center operators can wear many hats, but they’re typically third parties responsible for processing and shipping products that have been ordered/purchased. These facilities are often large and centrally-located to ensure faster shipping times at lower costs. They can serve both business-to-consumer or business-to-business operations.

While the terms “fulfillment center” and “warehouse” are sometimes used interchangeably, there are some differences. Most fulfillment centers are also warehouses or linked with warehousing services. However, not all warehouses are fulfillment centers. Whereas warehouses are places to store goods, materials, and products, the fulfillment center is responsible for meeting customer demands through efficient processing and shipping.

Half a Dozen Benefits of Quality Fulfillment Services

Outsourcing your distribution and fulfillment services can potentially reduce shipping costs by anywhere between 15 and 35 percent. That’s usually the most compelling draw for most companies. But there are other upsides too – some of which also contribute to the bottom line boost.

At the top of our list:

  1. Avoiding a brick-and-mortar investment. Although this trend started pre-2020, the pandemic threw into stark relief the fact that many operations are using more physical space than they need. Warehousing, fulfillment, and distribution services often require a lot of space – which can cost a lot of money, particularly if you are renting/paying taxes on/insuring/managing/equipping/staffing your own facility. It usually only makes sense for very large companies or those that consistently move huge volumes to manage their own fulfillment and distribution operations. For others, third-party logistics fulfillment centers are the ideal solution.
  2. Faster order processing. When you work with a dedicated fulfillment center, orders can typically ship faster than you’d be able to manage on your own. This is not only thanks to the central location and value-added services, but also the superior logistics team, which ensures a more efficient supply chain.
  3. Better shipping experiences. Of course, your customers want to receive their orders intact and on time – every time. But increasingly, they also want to be able to track their order in real time. They want to know right away if there’s a delay – or if it will be there sooner than expected. Proper packaging is important too, as is a fast turnaround time. A third-party fulfillment operation can provide these things easier than a firm that isn’t dedicated to full time warehousing and distribution.
  4. Greater scalability options. If you’re going to put the time, energy, and resources into establishing your own fulfillment center, it can be difficult to scale down – or up – as needed without losing money. If you get a sudden lull or surge in orders, a 3PL fulfillment center can accommodate those fluctuations without significant losses.
  5. Improved logistics. The complexities of inbound and outbound logistics can be overwhelming if that’s not your core operation. When you contract with a 3PL for fulfillment services, you get the benefit of experts with decades of experience in services like order processing, inventory management, picking and packing, warehousing, distribution, and more. When you entrust the logistics leg of your operation to logistics experts, you not only provide your customers with better service, you’re also better able to respond to supply chain volatility.
  6. Value-added services tailored to your needs. There is no one-size-fits-all business or organization, and there’s no one-size-fits-all package of warehousing and distribution services that are going to work for everyone. A well-managed fulfillment center can often provide customized value-added services so you get exactly what you need – and aren’t paying for things you don’t.
third-party logistics Cleveland fulfillment center

Choosing an Ohio Distribution & Fulfillment Service Provider

When you’re looking to contract with a Cleveland fulfillment center, some important considerations include:

  • Which services are provided? Most fulfillment service providers have some basic warehousing and shipping packages. But can the facility and their staff actually handle all the receiving, storing, picking, packing, labeling, kitting and other needs your operations and customers require?
  • What are their price points? The financial incentives are what typically draw customers to seek fulfillment center partners. But the key to get the most of your partnership is to carefully assess what you’re getting for what you’re paying. If certain services cost more than their competitors, is there a good reason for that? Ask too about whether they have shipping specialties for certain service areas, volumes, types of goods, etc.
  • How central is their location? Ideally, the fulfillment center you choose will be fairly close to your customers. The less distance they need to cover to complete your deliveries, the faster your orders can be fulfilled and the less it will cost you.
  • How is their responsiveness? Customer service is key in fulfillment. If something goes sideways or there is any type of disruption in your distribution process, you need to be able to reach someone who can help you remediate the issue right away. Transparency is also an element of this that’s worth inquiring about.

If you have questions about our Northeast Ohio fulfillment and distribution center, contact us for more information and a quote.

For information on Warehousing, Inventory Management, Fulfillment, Distribution, and Trucking Services in Cleveland, Contact On Time Delivery & Warehouse by calling (440) 826-4630 or send us an email.

Additional Resources:

Warehousing Giants Are Consolidating in a Shifting Real-Estate Market, June 13, 2022, By Liz Young, The Wall Street Journal

More Blog Entries:

Perks of Cleveland Public Warehousing, Nov. 23, 2022, Ohio Warehousing Blog

faster Cleveland trucking turnaround

Reducing Cleveland Trucking Turnaround Times, Dock Delays, and Detention

Ohio companies looking to prioritize supply chain efficiency in 2023 would do well to aim at least part of their focus on reducing Cleveland trucking turnaround times, dock delays, and detention issues.

The U.S. port surge that threw international supply chains out of whack for the better part of three years during the pandemic is finally beginning to subside. However, analysts with the Journal of Commerce say that marine terminals (which effectively became container storage facilities when overwhelmed by cargo surge) aren’t prepared for another wave – and that’s bound to happen again at some point.

As Cleveland trucking experts, we recognize that while improved port procedures are central to fixing problems stemming from cargo surges, it’s also important for logistics, delivery, and warehouse operators to prioritize streamlining their own practices. This is especially true given that last year, companies looking to avoid ongoing supply chain bottlenecks opted to ship tens of thousands of containers via truck rather than rail – despite higher costs – because it was largely deemed more reliable. Rail industry setbacks like shortages in labor, equipment, and warehouse space aren’t going away anytime soon. That means we’ll continue to see a growing demand for trucking capacity – and lower turnaround times will be more pivotal than ever.

What Exactly Is Cleveland Trucking Turnaround?

Trucking turnaround time is one of the main performance indicators used to measure efficiency of port logistics and drayage services (transport of freight from an ocean port to a destination). It’s generally defined as the window of time a trucker spends at a terminal, port, or customer pickup area – from gate entry to gate exit. The pickup/drop-off process involves loading, unloading, inspecting, and completing proper documentation.

All this can be impacted by dock delays (particularly when there’s a cargo surge). But optimal trucking turnaround times aren’t solely the responsibility of port service workers. Trucking companies must prioritize efficiency at all junctures – not only at ocean ports, but on the road, at inland warehouses, while navigating distribution centers, etc. This is why it’s key to work with a Cleveland trucking operator that knows what they’re doing, recognizes their role in meeting your deadlines, and takes its professional relationships and responsibilities seriously.

While it’s true we’re seeing an ebb in cargo surge at the moment, no operation that relies on efficient supply chains can afford to presume it won’t happen again – perhaps sooner than later. What’s more, we’re unlikely anytime soon to see a lull in other factors impacting delays and detention – including rising fuel costs, labor shortages, and a boom in online spending. Demand for trucking capacity is only going to increase.

How Detention Impacts Trucking Turnaround Times – and Bottom Lines

Detention delays occur when a trucker is held up by terms or circumstances outside their control – usually due to inefficiencies at the dock, warehouse, customer facility, or distribution center.

In a recent report by the American Transportation Research Institute, truck detention and delays at customer facilities ranked in the top 5 industry concerns for U.S. truck drivers. Nearly one-third of drivers reported increases in detention time delays of 6 hours or more over the last 5 years. The most significant delays are reported by those in refrigerated trailers, followed by those operating bulk/food trucks, tanker/hazmat vehicles, dry vans, and finally flatbed trucks. Such delays are also more common with full truckload shipments compared to less-than-truckload (LTL) shipments.

These issues can be exacerbated when delays start running up against hours of service regulations – the maximum amount of hours truckers are allowed to work by federal law. Driver compensation for excess detention can range anywhere from $10/hour to $100/hour (most in the $50+ hour range). The longer truckers are unnecessarily detained at a port or customer site, the worse their overall turnaround times are going to be. Perhaps even more concerning: It’s also associated with a heightened risk of truck crashes. The longer hours a trucker works, the more fatigued they are, and the greater their risk of an accident.

The U.S. Department of Transportation reports detention nationally costs somewhere in the ballpark of $1.1 billion to $1.3 billion each year.

As for the root of this problem, it’s varied. Many drivers point to apathetic or untrained dock employees, double-booked docks, lack of adequate dock space, and issues with paperwork. Lack of trucker parking is also a problem (something even the White House has acknowledged is an issue). Truckers who aren’t allowed to park on site must wait outside the customer facility – sometimes miles away, in areas that aren’t exactly equipped for it. This can further exacerbate delays as well as compromise driver safety.

Improved scheduling and planning, longer hours, more employees/space/equipment, and better employee training were all cited as possible solutions to shortening dock delays, excessive detention, and truck turnaround times.

Enhancing inbound and outbound logistics strategies to maintain reasonable trucking turnaround times is going to prove increasingly important to companies hoping to retain their competitive edge.

Companies that partner with a third-party logistics company may see faster – and more tangible – results on this front.

How Trusted Ohio Truck Firms Can Reduce Turnaround Times

Ohio trucking companies generally aren’t in control of things like erratic consumer demand, international cargo surges, or lack of trucker parking. But that doesn’t mean they’re powerless.

Established transportation companies know that when these issues can’t be avoided, there are still ways to prepare and minimize the potential impact for customers.

Such measures include:

  • Upgraded and well-maintained equipment. Older trucks and monitoring equipment will be vulnerable to failures, glitches, and breakdowns – which can further exacerbate delays and lengthen Cleveland trucking turnaround times. It’s important that not only is the fleet itself in great shape, but the technology used for transportation GPS and supply chain tracking and forecasting is also up-to-date and keeps pace with ever-evolving logistics insights. Transparency technology can also help set clear expectations and make adjustments as necessary if it seems delays are likely.
  • Smart balance of trucks-to-drivers. This isn’t an exact science, but companies tend to have more drivers than trucks. However, that means any shortage of functioning trucks that can’t be promptly addressed will lead to fewer shipments, higher costs, and longer turnaround times. Trucking companies that keep their fleets in good working order as well as maintain a good truck-to-driver ratio will generally see fewer detention issues.
  • Streamlined administration communication. Communication is central to supply chain efficiency. When you work with a 3PL trucking company with established relationships with local and regional partners, you get the benefit of those longstanding, well-oiled workflow and communication processes.
  • Investment in experienced, well-trained drivers. Truck driving is often a more skilled profession than some people might presume. It’s not just about being safe behind the wheel. It’s about being effective with organization, time management, communication, and preparation. When delays occur, truckers who are prepared, properly trained, polite, and persistent are often rewarded with lower turnaround times.

If you have questions about how working with a dedicated 3PL trucking company in Northeast Ohio can help you reduce your trucking turnaround times and detention costs, we can help.

For information on Ohio Trucking Services in Cleveland and throughout Northeast Ohio, Contact On Time Delivery & Warehouse by calling (440) 826-4630 or send us an email.

Additional Resources:

Driver Detention Impacts on Safety and Productivity, September 2019, American Transportation Research Institute

Reducing external container trucks’ turnaround time in ports: A data-driven approach under truck appointment systems, December 2022, Computers & Electrical Engineering

More Blog Entries:

Why Companies are Increasingly Turning to Cleveland Dedicated Trucking, Nov. 28, 2022, Ohio Truck Company Blog