Cleveland 3PL warehousing

Cleveland 3PL Warehousing Must Evolve With Shifts in Customer Demand

Top-performing businesses have always felt big pressure to earn and maintain superior customer satisfaction. These days, however, they’re faced with the herculean task of doing so while grappling with the aftermath of a global pandemic, long-standing labor shortages, and a seemingly unrelenting stream of supply chain disruptions. The good news is: These challenges too shall pass – eventually. However, some recent changes are part of bigger movements that are likely here to stay. Primarily, these include booming e-commerce sales, high demand for direct-to-consumer deliveries, and robust enforcement of warehouse worker rights. One way to gain an edge on the competition is by working with a dedicated Cleveland 3PL warehousing & distribution company – particularly one with a rock solid reputation and the flexibility to shift amid changing times and customer demands.

Recently, the Logistics Managers Index (which measures U.S. supply chain pressures) rose to a record-high. This reflects not only soaring inflation costs impacting inventory and logistics, but also the waning amount of available warehousing space. Bloomberg reports inventory stockpiles many companies purchased during the pandemic may be contributing. Companies are now holding excess inventory at premium rates, something likely to continue for at least another year. Consumer hesitance driven by inflation appears to be further exacerbating the issue. On the flip side, given the global supply chain tumult of late, many manufacturers, suppliers, and retailers have seen the value of having at least some inventory stockpiled so they aren’t caught short.

In any case, one thing is clear: Whereas warehousing was once considered an afterthought for most companies, it’s now recognized as a critical element in the go-to-market strategy for most firms.

“It’s sort of like the shift we saw with the information technology sector in the early aughts,” explained On Time Delivery & Warehouse CEO Anthony Figliano. “What was once basically a background function quickly became a pivotal part of intraorganizational planning – and for good reason. Today, it’s the warehousing and distribution functions that are increasingly acknowledged as mission critical.

“But of course, that’s been at the core of our wheelhouse from the start, so we’ve always recognized its inherent value. As 3PL partners, we’re as committed as ever to continuing to meet fluctuating demands with both top speed and accuracy.”

Ohio warehouse & logistics

Ohio Warehouse & Logistics Labor Oversight to Increase

The safety and well-being of our valued Ohio warehouse & logistics workers have always been an imperative at On Time Delivery & Warehouse.

Recently, the U.S. Department of Labor announced that given the heightened demands being placed on warehousing and logistics employees, it would be launching a new initiative to vigorously enforce these workers’ wage and hour rights and safety protections.

“The increased demand and constraints on the global supply chain have combined to place enormous strain on the nation’s warehouse and logistics industries,” the DOL said in a news release.

Regulators are ramping up federal enforcement to ensure employees are safe from harassment, paid their legally-owed wages, and are afforded proper family and medical leave in accordance with applicable employment laws. They’ll also be watching for potential misclassification of employees as independent contractors, a practice that tends to result in underpaid wages and benefits, as well as an unfair competitive advantage for companies in the free market.

Of course, the agency has had its eye on the industry for some time now. But the pandemic underscored the critical economic function of warehouse workers, truckers, delivery drivers, and other Ohio warehouse & logistics professionals. Ongoing supply chain exigencies have left more than few logistics firms scrambling to keep pace. Still, the DOL doesn’t see that as an excuse to make concessions on worker pay and safety measures. The recent announcement involves news that the agency is hiring more than 100 new wage and hour investigators – with more likely on the way.

Our Ohio Warehouse & Logistics Team is Committed to Worker Safety and Customer Satisfaction

We recognize that Northeast Ohio warehouse & logistics costs and challenges have risen in recent months, but investment in dedicated employees and their well-being is a core tenet on which our team has never compromised. We’ve had this commitment dialed in for decades, so the DOL’s announcement has no real impact on our day-to-day activities.

Meanwhile, companies that are just launching and/or struggling may want to reconsider any internal warehousing and logistics operations – especially knowing that there will be additional federal oversight and zero room to cut corners without significant penalties.

Cleveland warehouse management

Good Warehouse Management Key to Improved Product Flow

Inbound and outbound logistics are among the most complicated functions of running any business. Effective warehouse management is essential to these processes. Get it wrong, and you’ll be stuck with low staff morale, poor customer satisfaction and dwindling profit margins. Get it right, and you set your business up for success with reduced losses and delays and improved product flow.

At On Time Delivery & Warehouse, we understand that the best warehouse management and distribution practices include more than just moving and tracking goods. Communication, transparency, honesty, responsiveness and the willingness to always go the extra mile are also imperative. As a third-party logistics (3PL) provider, we wear many hats in order to offer our customers an all-in-one solution.