Same-day delivery and next-day delivery are part of our Cleveland 3PL wheelhouse. These services keep customers happy, but they have become especially important in the midst of a dramatic shift toward e-commerce this year.
As TechCrunch recently reported, the COVID-19 pandemic accelerated the shift away from physical stores and pushed the e-commerce ahead by a full five years. This change has been on the horizon for years, but e-commerce is projected to grow by a stunning 20 percent in 2020.
This latest report, IBM’s U.S. Retail Index, reveals what our Cleveland 3PL has been preaching for years: Retailers, manufacturers and business-to-business operators are going to need to pivot more quickly multiple outlet fulfillment capabilities if they want to stay competitive. This means prioritizing same-day delivery and next-day delivery services.